This Privacy Policy describes how Marmo Innovation, located at 2121 Market Street, Galveston, Texas 77550 ("Marmo Innovation," "Company," "we," "us," or "our"), collects, uses, stores, and discloses personal information through https://marmoinnovations.org/ (the "Website") and in connection with our coworking services, venue rentals, hosted markets, hosted events, inquiries, and communications, including SMS text messaging.
By using the Website or our services, you acknowledge the practices described in this Privacy Policy.
We may collect the following categories of information:
Information You Provide Directly
- Name, email address, mobile phone number, mailing address, and billing address
- Payment information and business name
- Booking details, event details, and vendor application information
- Membership information and any information you submit through forms, inquiries, waivers, registrations, applications, or customer support communications
Information Collected Automatically
- IP address, device type, browser type, and operating system
- Website usage data, referral pages, dates and times of access
- Cookie and analytics data
Communications Information
- Email correspondence, SMS opt-in status, and SMS consent records
- Message logs, customer support inquiries, and communication history
We may use personal information to:
- Respond to inquiries and requests
- Process bookings, memberships, registrations, rentals, and vendor applications
- Provide access to coworking spaces, events, and venue services
- Send confirmations, reminders, updates, receipts, and service-related notices
- Communicate regarding events, markets, memberships, and customer service matters
- Send marketing communications where permitted by law and based on your preferences
- Improve our Website, operations, customer experience, and service offerings
- Maintain security, detect fraud, and enforce our policies
- Comply with legal obligations and resolve disputes
If you opt into SMS communications, we may use your mobile number to send transactional and, where permitted and separately consented to, promotional text messages.
We use SMS consent information only to document, manage, and honor your messaging preferences and to deliver the text messaging services you requested.
Where applicable, we process personal information for business and commercial purposes consistent with this Privacy Policy and applicable law, including the Texas Data Privacy and Security Act to the extent it applies.
Subject to applicable law, you may have the right to:
- Confirm whether we process your personal information
- Access certain personal information
- Correct inaccuracies in your personal information
- Request deletion of personal information
- Obtain a copy of certain personal information you previously provided
- Opt out of certain types of processing where legally required
We may verify your request before acting on it and may deny requests where permitted or required by law.
We may disclose personal information to:
- Payment processors and website hosting providers
- IT and security providers
- CRM, booking, event management, analytics, and communication platforms
- SMS aggregators and text messaging service providers
- Professional advisors such as attorneys, accountants, and insurers
- Government authorities, law enforcement, regulators, or courts when required by law
- Successors in the event of a merger, acquisition, reorganization, financing, or sale of assets
We only share information as reasonably necessary for business operations, legal compliance, security, or service delivery.
We may use cookies, pixels, tags, and similar technologies to:
- Operate and secure the Website
- Remember user preferences
- Analyze traffic and usage patterns
- Measure campaign performance
- Improve Website functionality and marketing effectiveness
You may be able to adjust cookie preferences through your browser settings. Disabling cookies may affect Website functionality.
We retain personal information for as long as reasonably necessary to:
- Provide services and maintain business and tax records
- Comply with legal obligations and resolve disputes
- Enforce agreements and maintain security and audit records
- Document SMS consent and communication history
Retention periods may vary depending on the nature of the information and legal or operational requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our Website may contain links to third-party websites or use embedded or integrated third-party services. We are not responsible for the privacy, content, or data handling practices of third parties. Their use of your data is governed by their own policies.
Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
Because there is not yet a consistent industry standard for responding to Do Not Track signals, the Website may not respond to all browser-based Do Not Track requests.
We may update this Privacy Policy from time to time by posting the revised version on the Website and updating the Effective Date. Your continued use of the Website or services after any update constitutes acknowledgment of the revised Privacy Policy.
If you have questions about this Privacy Policy or would like to submit a privacy request, you may contact us below.